Last updated: February 23, 2026
Elexom (“we,” “our,” or “us”) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using our WordPress-hosted Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described herein.
1. Personal Information We Collect or Process
We collect information that identifies or can reasonably be linked to you. This includes:
Contact details: Name, shipping address, billing address, phone number, and email address.
Financial information: Payment confirmation and transaction details. (Note: We do not store full credit card numbers on our servers; payments are processed via secure third-party gateways).
Account information: Username, hashed password, and account preferences.
Transaction information: Items viewed, cart contents, wishlists, and purchase history.
Device/Usage information: IP address, browser type, device identifiers, and how you interact with our website via cookies.
2. Personal Information Sources
We collect information from the following sources:
Directly from you: When you create an account, place an order, or contact support.
Automated Technologies: Through cookies, server logs, and similar technologies as you navigate our WordPress site.
Third-Party Tools: From our payment processors, shipping partners, and any marketing plugins integrated into our site.
3. How We Use Your Personal Information
To Provide Services: Fulfilling orders, processing payments (via third-party gateways), and managing your account.
Marketing: Sending promotional emails (with your consent) and showing relevant advertisements.
Security: To detect and prevent fraudulent transactions and protect the integrity of our website.
Communication: To provide customer support and updates regarding your orders.
4. How We Disclose Personal Information
We do not sell your personal data. We disclose information only to facilitate our business:
Service Providers: Including our hosting provider (Namecheap), payment processors, and shipping carriers.
Legal Obligations: When required to comply with applicable laws, respond to subpoenas, or protect our legal rights.
Business Transfers: In the event of a merger, sale, or acquisition of Elexom.
5. Cookies and Tracking Technologies
Our WordPress site uses cookies to keep track of your cart contents while you browse and to analyze site traffic. You can set your browser to refuse cookies, but some parts of the store may not function properly as a result.
6. Third-Party Websites and Links
Our store may contain links to other websites (e.g., social media plugins). We are not responsible for the privacy practices of these third-party sites. We encourage you to read their individual privacy policies.
7. Security and Retention
We implement industry-standard security measures, including SSL encryption via Cloudflare and Namecheap, to protect your data. However, no method of transmission over the internet is 100% secure. We retain your information only as long as necessary to provide you with Services or as required by law (e.g., tax purposes).
8. Your Rights and Choices
Depending on your location (such as the EEA/UK or California), you may have the following rights:
Access/Delete/Correct: The right to see, delete, or fix the data we hold about you.
Opt-out: The right to unsubscribe from marketing communications via the “unsubscribe” link in our emails.
Data Portability: The right to request a copy of your data in a machine-readable format.
To exercise these rights, please contact us at the email address provided below.
9. International Transfers
As we use global service providers (like Cloudflare and Namecheap), your data may be transferred to and processed in countries outside of your own, including the United States. We ensure these transfers comply with applicable data protection laws.
10. Contact Us
Should you have any questions about our privacy practices or this Privacy Policy, please contact us:
Email: contact@elexom.com
Address: 501 Fawn Trail, Wichita Falls, TX, 76310, US
Role: For the purpose of data protection laws, Elexom is the data controller.